On line Inventory Merchandising Basics

Six Steps to Stellar Online Sales

Sell more pre-owned vehicles online by following this basic step-by-step process. Utilize the following tips to streamline your operations and simplify your managerial workload. The key elements to having a successful used car online presence are: 1) custom comments; 2) number of pictures; 3) quality of pictures; 4) meta tags & search; 5) videos; and 6) proper pricing.

Custom comments
We can all remember when Used Car Managers submitted one-liners or standard blocks of photographs for weekly advertisements in local newspapers. Luckily, times have changed dramatically and new technologies allow us to radically and positively alter our dealership image. Regardless of the posting location—your own website, microsite or third-party site—you can utilize custom comments to elicit an emotional response from your customers.

 

The reader is scanning your merchandise listings for more than mere functionality and hopes to be interested by personalized benefits. To separate your vehicle listings from your competition, provide several compelling custom comments.

Number of pictures
The old adage "a picture is worth a thousand words" is relevant to online merchandising. In fact, it may be the most basic of all elements that will increase your chance of selling a vehicle. EBay data states that the chance of successfully selling a vehicle online increases dramatically with the addition of multiple photos. 

 

Picture quality
Simply including several poor quality photos will not increase your sales. Select photos that enhance the image of your product. Using the right sequence of quality photos will increase a customer's comfort level with the vehicle. When taking photos, create a staging area that will allow additional branding and proper lighting. Review each photo before posting it online to ensure that your vehicles are presented in the best possible way.

Meta Tags & Search
Meta tags are key words that work behind the scenes of your website and play a critical role in the sales process. Meta tags assist the web crawlers and browsers to select your website over your competition's when a prospect searches for a particular vehicle online. Specific webpage titles, descriptions and key words that have direct relationship to your vehicles will generate more viewership, and in turn, produce an increase in sales. 

 

Don’t forget to maximize your presence on search engines with well-executed pay-per-click campaigns for those pre-owned vehicles on your lot. Improving your organic search, combined with tactically planned pay-per-click campaigns will dramatically improve your brand visibility right where your customers are: on the search engines!

Videos
There is ongoing debate regarding whether or not the use of video actually increases sales. However, we do know that videos help dealerships acheive a better ranking on the search engines. As you work toward improving your ROI, videos can definitely play a positive role. Videos should open with a clear introduction, include a clear description of benefit to the purchaser, and close with a call to action.

Proper pricing
In order to properly market your vehicles to potential online customers, you must also remember to place a “value” on your merchandise.  If you neglect to indicate a value, the assumption will be that the sales price is the “list” price. Often, marketing your cars with the list price will put your vehicles out of the sales competition. There are now many ways in which to successfully value your pre-owned inventory and most inventory management tools have price comparison modules that will help you find sale prices for similar vehicles in your area. 

If you utilize these key elements of online inventory merchandising, you will find that your return on investment and your gross-per-vehicle will improve. Thriving dealerships practice this process each day and have combined these elements into a successful marketing plan.

 

What did you think of this article?




Trackbacks
  • No trackbacks exist for this post.
Comments
  • No comments exist for this post.
Leave a comment

Submitted comments are subject to moderation before being displayed.

 Name

 Email (will not be published)

 Website

Your comment is 0 characters limited to 3000 characters.